Our local Dodge dealer left us a message and said there was an open recall on my wife's 2014 Dart 2.4 SXT. She's had the shift cable fixed in 2019, the brake booster in 2016, and a software update in between. A search of the national VIN data base only shows these three, and all as being complied with. I visited the service department today, and they said this just came out last December, and is another "software update". When asked what they're updating, she just shrugged and said it's minor and should only take twenty minutes. Anyone else hear of this new "recall"? What is it they're correcting?
I hate it when the service rep won't talk specifics with me. Other then their prices, my biggest dealer gripe is that the service writers must think every owner is too stupid to understand what they're doing out in the shop. In the past I've expressed specific troubleshooting items to the service writer that were never passed on to the guy doing the work, and afterwards couldn't get many specifics of what was done back through the desk. Well, I digress....
I would just like to know what to look for after they've gotten their hands on the brains of her car. Anyone know what this one's about? Thanks.
I hate it when the service rep won't talk specifics with me. Other then their prices, my biggest dealer gripe is that the service writers must think every owner is too stupid to understand what they're doing out in the shop. In the past I've expressed specific troubleshooting items to the service writer that were never passed on to the guy doing the work, and afterwards couldn't get many specifics of what was done back through the desk. Well, I digress....
I would just like to know what to look for after they've gotten their hands on the brains of her car. Anyone know what this one's about? Thanks.